INFO & FAQ

ORDERS
ORDER CANCELLATION

All sales are final.

Once an order has been confirmed or shipped, it cannot be canceled or modified.
INCORRECT ITEM ORDERED

Once an order has been confirmed, it cannot be changed or canceled.
MISSING ORDER CONFIRMATION EMAIL

If you have not received an order confirmation email within 1 hour of placing your order, please check your spam or junk folder.

If the issue persists, contact alldaodds@gmail.com with your order number and last name, and we will resend your confirmation.
NEW PRODUCT RELEASES

Most ØDDMAN products do not have set release dates. Subscribe to the ØDDMAN newsletter to receive updates on new drops.
RESTOCKS

Selected items may be restocked occasionally. Sign up for the ØDDMAN newsletter to be notified of restocks.
SOLD-OUT ITEMS

All items are sold on a first-come, first-served basis. If an item sells out during checkout, another customer may have completed the purchase first.

SIZING & FIT
HOW DO THE ITEM(S) FIT?

Fit details are provided in each product description.

Still unsure?
CLOTHING ADJUSTMENTS

We do not offer alterations or adjustments on current or previous items.

SHIPPING & DELIVERY
SHIPPING DESTINATIONS

We currently ship to:

  • Canada
  • United States
  • United Kingdom
  • Ireland
  • Nigeria
ORDER PROCESSING & DELIVERY TIMES

Please allow 1–3 business days for processing and verification, followed by 3–7 business days for delivery.

Delays may occur due to unforeseen circumstances. You will receive email updates once your order is placed, shipped, and delivered.
SHIPPING ADDRESS CHANGES

Once an order has been shipped, the shipping address cannot be changed.

Please double-check your address details carefully at checkout.
INTERNATIONAL ORDERS

Some international orders ship Delivered Duties Unpaid (DDU). This means customers are responsible for any customs duties or taxes required upon delivery.

Placing an international order confirms your understanding of these responsibilities. Where available, duties and taxes may be paid directly at checkout for convenience.
PACKAGE RETURNED TO ORIGINAL SENDER

If your package is returned to us, please contact alldaodds@gmail.com.

Common reasons for return:

  • Incorrect address provided at checkout
  • Two or more unsuccessful delivery attempts
  • Vacancy or undeliverable location

All return-to-sender packages will receive store credit equal to the purchase value (shipping not included).

If tracking confirms a delivery attempt was made to the address provided at checkout, packages will not be re-shipped.

Please ensure all shipping details are correct before placing future orders.
ORDER MARKED AS DELIVERED, BUT NOT RECEIVED

If your tracking status shows "Delivered" but you have not received your package, please contact the carrier directly to locate the package or file a lost package claim.

Once the claim has been approved, email us to receive a replacement or store credit.
LOST OR MISSING PACKAGES

ØDDMAN is not responsible for lost or stolen packages once tracking confirms successful delivery to the address provided at checkout.

For lost packages, customers must file a claim directly with the carrier before contacting us.

RETURNS & EXCHANGES
REFUNDS & RETURNS

Due to the exclusive nature of ØDDMAN collections, all sales are final. We do not offer refunds or exchanges except in cases where an item is unavailable, incorrect, damaged, or lost in transit.

For all other return requests, we offer store credit equal to the value of your purchase (shipping not included).
HOW TO INITIATE A RETURN
  • Email alldaodds@gmail.com within 7 days of delivery
  • Items must be unworn, in new condition, with original tags attached
  • Items that do not meet these conditions will be returned at your expense unless otherwise agreed upon

ØDDMAN reserves the right to temporarily suspend or revoke return privileges if returns are excessive.
EXCHANGES

If you received an item that is incorrect, damaged, or mislabeled, or need a size exchange, you may request an exchange within 7 days of delivery.

Items must be returned unworn, in new condition, with tags attached. Items received in any other condition will be returned at your expense unless otherwise agreed upon.
DELIVERED RETURNS

Please allow 1–3 business days after your return or exchange package is delivered for processing and issuance of a store credit or exchange.
SALE ITEMS

All sale items are final sale and are not eligible for returns or exchanges.
BULK RETURNS

A maximum of five (5) items per order may be returned.

Once a return request is confirmed, it cannot be modified or canceled.

Excessive returns may result in a temporary suspension or ban from the return policy.

SECURITY
FRAUDULENT EMAILS

ØDDMAN will never request payment or personal information via email for collaborations.

If you receive a suspicious email claiming to be from us, do not respond or share any information. Contact us directly to verify its legitimacy.

Your security and privacy are extremely important to us.